Anita G
Over 20 years experience as an administrative assistant and executive secretary. Highly accomplished in word processing, spreadsheets, databases, and data entry. Excellent skills in all office aspects.
BUSINESS EXPERIENCE
LIBERTY MUTUAL, Chapel Hill, NC 2004 – 2009
Administrative Assistant
· Stocked paper in all office machines.
· Handled incoming calls for service & sales and transfer them or take messages.
· Entered daily attendance.
· Opened & distributed all incoming mail.
· Processed all outgoing mail.
· Printed & distributed pre-cancellation report.
· Greeted all customers & referred to sales/service.
· Checked production manual policy numbers & referred discrepancies to sales/service.
· Checked OPUS transactions for Cary & Chapel Hill.
· Processed applications.
· Scanned documents to VIEWS for Sales/Service.
· Maintained files for life, wind & hail, flood, applications, UM forms & other documents.
Weekly Duties
Updated various reports on excel spreadsheets. Send Marketing Automation Mailings out for sales reps.
Monthly Duties
Recorded welcome calls for manual policies in binder. Recorded copier readings. Recorded postage meter balance. Purge items from 90-day files.
As Needed
Maintained all office machines (changing toner & ink) & call for service if needed. Sent packages via UPS/Fed Ex, etc. Order supplies. Ordered postage. Processed incoming payments & mail to Atlanta.
· Maintained brochure display rack. Typed & sent homeowner DEC’s or Auto Certificatesfor Sales/Service. Typed & mailed ID cards. Changed mortgagee info on homeowner policies. Changed loss payee info on auto certificates. Processed credit card & eft payments for customers calling in. Entered leads for new business in lead book. Processed commission checks received for wind & hail policies.
DURHAM PUBLIC SCHOOLS, Durham, NC 1999 – 2004
Human Resource Services
Administrative Assistant to Senior Director:
· Typed reports, memos, letters, contracts.
· Created and maintained database for teacher licensure packets and mailed packets to newly-hired teachers.
· Attended meetings with applicants, discussing background checks. Assisted with annual job fairs, retirement banquets, hiring sessions.
· Checked teacher licenses when received by the Dept. of Public Instruction and assisted licensure specialists.
· Created and maintained files, answered phones and scheduled meetings and appointments.
· Ordered supplies.
· Compiled and submitted monthly payroll for department.
DURHAM PUBLIC SCHOOLS, Durham, NC 1995 – 1999
Hospital School
Secretary to The Hospital School Principal:
· Typed reports, memos, contracts.
· Designed yearly employee handbook. Typed purchase orders.
· Created spreadsheets.
· Entered student enrollment data using SIMS (Student Information Management System database).
· Organized and submitted al School personnel.
· Recorded and typed minutes for assorted hospital school committee meetings.
· Opened, sorted and distributed mail.
· Ordered supplies.
· Answered phones.
NEW YORK CITY BOARD OF EDUCATION, Brooklyn, NY 1993 – 1995
Office of Adult & Continuing Education
Office Aide/Administrative Assistant:
· Typed reports, memos, letters.
· Entered data for Data Collections Department.
· Typed reports, memos, letters and entered data for the Parent Education Program (PEP).
· Organized and submitted teachers’ payroll for the PEP program.
· Maintained assorted files.
· Answered phones.
KNOWLEDGE OF THE FOLLOWING PROGRAMS
Microsoft Word, Excel, Access, and Power Point
Over 20 years experience as an administrative assistant and executive secretary. Highly accomplished in word processing, spreadsheets, databases, and data entry. Excellent skills in all office aspects.
BUSINESS EXPERIENCE
LIBERTY MUTUAL, Chapel Hill, NC 2004 – 2009
Administrative Assistant
· Stocked paper in all office machines.
· Handled incoming calls for service & sales and transfer them or take messages.
· Entered daily attendance.
· Opened & distributed all incoming mail.
· Processed all outgoing mail.
· Printed & distributed pre-cancellation report.
· Greeted all customers & referred to sales/service.
· Checked production manual policy numbers & referred discrepancies to sales/service.
· Checked OPUS transactions for Cary & Chapel Hill.
· Processed applications.
· Scanned documents to VIEWS for Sales/Service.
· Maintained files for life, wind & hail, flood, applications, UM forms & other documents.
Weekly Duties
Updated various reports on excel spreadsheets. Send Marketing Automation Mailings out for sales reps.
Monthly Duties
Recorded welcome calls for manual policies in binder. Recorded copier readings. Recorded postage meter balance. Purge items from 90-day files.
As Needed
Maintained all office machines (changing toner & ink) & call for service if needed. Sent packages via UPS/Fed Ex, etc. Order supplies. Ordered postage. Processed incoming payments & mail to Atlanta.
· Maintained brochure display rack. Typed & sent homeowner DEC’s or Auto Certificatesfor Sales/Service. Typed & mailed ID cards. Changed mortgagee info on homeowner policies. Changed loss payee info on auto certificates. Processed credit card & eft payments for customers calling in. Entered leads for new business in lead book. Processed commission checks received for wind & hail policies.
DURHAM PUBLIC SCHOOLS, Durham, NC 1999 – 2004
Human Resource Services
Administrative Assistant to Senior Director:
· Typed reports, memos, letters, contracts.
· Created and maintained database for teacher licensure packets and mailed packets to newly-hired teachers.
· Attended meetings with applicants, discussing background checks. Assisted with annual job fairs, retirement banquets, hiring sessions.
· Checked teacher licenses when received by the Dept. of Public Instruction and assisted licensure specialists.
· Created and maintained files, answered phones and scheduled meetings and appointments.
· Ordered supplies.
· Compiled and submitted monthly payroll for department.
DURHAM PUBLIC SCHOOLS, Durham, NC 1995 – 1999
Hospital School
Secretary to The Hospital School Principal:
· Typed reports, memos, contracts.
· Designed yearly employee handbook. Typed purchase orders.
· Created spreadsheets.
· Entered student enrollment data using SIMS (Student Information Management System database).
· Organized and submitted al School personnel.
· Recorded and typed minutes for assorted hospital school committee meetings.
· Opened, sorted and distributed mail.
· Ordered supplies.
· Answered phones.
NEW YORK CITY BOARD OF EDUCATION, Brooklyn, NY 1993 – 1995
Office of Adult & Continuing Education
Office Aide/Administrative Assistant:
· Typed reports, memos, letters.
· Entered data for Data Collections Department.
· Typed reports, memos, letters and entered data for the Parent Education Program (PEP).
· Organized and submitted teachers’ payroll for the PEP program.
· Maintained assorted files.
· Answered phones.
KNOWLEDGE OF THE FOLLOWING PROGRAMS
Microsoft Word, Excel, Access, and Power Point